Mobile Regulation
Where next for PRS?
A new Thinktank report (pdf doc) prepared for premium phone-paid services regulator, PhonepayPlus, ‘Current & future market for Premium Rate Services’ offers some compelling industry and consumer insights into the Premium Rate Services (PRS) market, particularly consumed via mobile devices. A contracting PRS market is put down to stringent regulation and heavy fines disincentivising rogue [...]
Too much information?
Over the past week or so I’ve been personally exposed to cross media spam, in addition to an ongoing, tedious issue with my mobile operator, 3UK, which leads to inaccurate SMS notifications telling me I’ve reached my fair use data limit. (My evidently premature gushing praise of their customer service now seems a false dawn.) [...]
Mobile regulation: Principles Vs Prescriptions
Yesterday’s PhonepayPlus Forum introduced a discussion paper around the upcoming consultation for their 12th Code of Practice. It was also the platform for the release of their Annual Review, the headline of which was that mobile complaints are significantly down, year on year. There was a 36% drop in complaints about mobile services from April [...]
The Age of Ignorance – does the continued lack of a unified Age Verification user experience inhibit trade?
The UK’s mobile operators have updated their Code of Practice for the self regulation of mobile content services under the umbrella body, the Mobile Broadband Group (MBG). The group, which represents O2, Orange, T-Mobile, Virgin Mobile, Vodafone and 3, periodically publishes its own Code of Practice independent of regulators, Ofcom or PhonepayPlus. It does, however, [...]
